Accessibility Statement

Staunch Digital Marketing Ltd. is committed to ensuring that our website and digital services are accessible to all individuals, including those with disabilities. We believe that every person deserves equal access to information and services online, and we are continually working to improve the accessibility and usability of our website.

1. Our Commitment

We are dedicated to providing an inclusive digital experience for all visitors. Our commitment to accessibility reflects our core values as a digital marketing agency and our responsibility as a Calgary-based business serving a diverse community. We strive to meet or exceed the requirements of the following standards and guidelines:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C).
• The Accessible Canada Act (ACA), which promotes barrier-free access for all Canadians.
• Alberta's commitment to accessibility and inclusion for all residents.

2. Accessibility Features

We have implemented the following measures to improve the accessibility of our website:

• Semantic HTML structure with proper heading hierarchy to support screen readers and assistive technologies.
• Descriptive alternative text (alt text) for all meaningful images and graphics.
• Sufficient colour contrast ratios between text and background elements to meet WCAG 2.1 Level AA requirements.
• Keyboard-navigable interface allowing users to navigate the website without a mouse.
• Clear and consistent navigation throughout the website.
• Resizable text that can be enlarged without loss of content or functionality.
• Descriptive link text that provides context about the destination.
• Form labels and instructions that are clearly associated with their respective input fields.
• Responsive design that adapts to various screen sizes and devices.

3. Ongoing Efforts

Accessibility is an ongoing process. We are continuously working to improve our website by:

• Conducting regular accessibility audits and testing using both automated tools and manual review.
• Training our team members on accessibility best practices and WCAG guidelines.
• Incorporating accessibility considerations into the design and development of all new website features and content.
• Seeking feedback from users to identify and address accessibility barriers.
• Staying informed about changes to accessibility standards and legislation.

4. Known Limitations

While we strive to make all content on our website accessible, some content may not yet fully meet all accessibility standards. Known limitations may include:

• Some older content or third-party embedded content may not fully conform to WCAG 2.1 Level AA.
• Certain PDF documents may not be fully accessible. Where possible, we provide the information in an alternative accessible format upon request.
• Some interactive elements or third-party integrations may have limited accessibility.

We are actively working to address these limitations and welcome your feedback to help us improve.

5. Feedback and Assistance

If you encounter any accessibility barriers on our website, or if you need information in an alternative format, please contact us. We take accessibility concerns seriously and will make every reasonable effort to address your needs.

Please provide the following information when reporting an accessibility issue:

• A description of the accessibility barrier you encountered.
• The URL or page where the issue occurred.
• The device, browser, and any assistive technology you were using.
• Your preferred method of contact.

6. Assistive Technology Compatibility

Our website is designed to be compatible with commonly used assistive technologies, including:

• Screen readers (such as JAWS, NVDA, and VoiceOver).
• Screen magnification software.
• Speech recognition software.
• Keyboard-only navigation.

If you experience any difficulties using assistive technology with our website, please let us know so we can work to resolve the issue.

7. Contact Us

If you have any questions, feedback, or requests regarding the accessibility of our website, please contact us:

Staunch Digital Marketing Ltd.
Calgary, Alberta, Canada
Email: [email protected]

We aim to respond to all accessibility inquiries within 5 business days.